Refund policy

Returns at a Glance

• Returns are accepted within 14 days of delivery for online orders or 14 days of purchase for in-store purchases.
• Items must be unworn, unwashed, with original tags attached, and in their original condition.
• Once your return is received and inspected, approved refunds will be issued to your original payment method.
• Return shipping is free if Free Returns was purchased at checkout. Otherwise, customers are responsible for return shipping costs.
• Sale items and gift cards are final sale.
• We do not offer exchanges for online orders due to limited inventory. If your item is defective or damaged, please contact us and we'll make it right.

 

Return Eligibility

To be eligible for a return, items must be:

• Unworn and unwashed

• In their original condition

• Returned with all original tags attached

Items that show signs of wear, damage, washing, or alterations may not be eligible for a refund.

Return Shipping

If you purchased Free Returns at checkout, your return shipping label will be provided at no additional cost.

If you did not purchase Free Returns, you are responsible for the cost of your return shipping label.

Refunds

Once your return is received and inspected, approved refunds will be issued to your original payment method.

Please allow 5–10 business days for your financial institution to process your refund after it has been issued.

Exchanges

Due to limited inventory, we do not offer exchanges for online orders.

If you'd like a different size or item, simply return your original purchase (if eligible) and place a new order.

If you receive a defective or damaged item, please contact us and we'll make it right.

Final Sale

The following items cannot be returned or exchanged:

• Sale items

• Gift cards

Additional items, such as jewelry or other hygiene-related products, may be marked as final sale where applicable.

 

 

How to Start a Return

Our self-service return portal will be available before launch.